Education

Educational programs offered by Hospice Ontario and Hospice Association of Ontario:

HAO educational initiatives

Palliative Care Core Course
Becoming a Leader in Pain and Symptom Management
Communication Skills: Therapeutic Conversations at the End of Life
Ethical Issues at the End of Life
Palliative Care for Persons with End-Stage Dementia

Links to Hospice Ontario education programs


HOSPICE ASSOCIATION OF ONTARIO EDUCATIONAL INITIATIVES

Palliative Care Core Course for Interdisciplinary Staff

Course Description
This course is designed to meet the palliative care educational needs of interdisciplinary staff in long-term care facilities and retirement residences. It can be made available onsite or as negotiated.

The course consists of 14 hours of palliative care core content. The course can be offered over seven two-hour sessions, four half-day sessions or two full-day sessions. A follow-up telephone call (and if necessary, a site visit) three months after completion of the content is a mandatory part of the course to help staff apply their palliative care knowledge to their practice.

Staff from more than one long-term care facility or retirement residence may participate in the course together. However, there is a maximum of 25 participants per course.

Course Content

• Session 1 :
History and Philosophy of Palliative Care – A Holistic View of the Dying Patient
• Session 2 :
Communication with the Dying Person and Their Family
• Session 3 :
Pain and Symptom Management Comfort Measures
• Session 4 :
The Process of Dying – Final Hours of Living
• Session 5 :
Grief and Bereavement
• Session 6 :
Ethical Issues
• Session 7 :
Stress and the Caregiver

Upon completion of the course, each participant is awarded a Certificate of Completion. Facilities with more than 25 participants will be charged additional fees.



Becoming a Leader in Pain and Symptom Management
A Second-Level Workshop for RNs and RPNs

Workshop Description
This workshop is designed to build on the content of the Palliative Care Core Course for Interdisciplinary Staff. The Palliative Care Core Course or an equivalent palliative care course is a prerequisite for registering for the Becoming a Leader in Pain and Symptom Management workshop. The workshop is available to RNs and RPNs as a module of second level palliative care course content.

Becoming a Leader in Pain and Symptom Management is offered as a one-day course or it may be offered over two half-days. The workshop may be offered in one facility or at a central location where RNs and RPNs from several facilities may participate. A minimum of 15 and a maximum of 25 registrants are required for the workshop.

Content
This workshop is highly interactive and case studies provide the basis for discussion and critical thinking. The emphasis is on the elderly resident requiring palliative pain and symptom management, and case examples are taken from residents in long-term care facilities.

Topics covered include:
The role and responsibilities of leaders
• Review of pain and symptom knowledge
• Assessing, managing and evaluating pain and other distressing symptoms
• Working with other staff – Are you ready to be a leader?

Upon completion of the course, each participant is awarded a Certificate of Completion. Facilities with more than 25 participants will be charged additional fees.



Communication Skills: Therapeutic Conversations at the End of Life
A Second-Level Workshop for Interdisciplinary Staff

Workshop Description
This workshop is designed to build on the content of the Palliative Care Core Course for Interdisciplinary Staff. The Palliative Care Core Course or an equivalent palliative care course is a prerequisite for registering for the workshop. The workshop is available to interdisciplinary staff in long-term care homes and retirement residences as a module of second level palliative care course content.

Communication Skills: Therapeutic Conversations at the End of Life is offered as a one-day course or it may be offered over two half-days. The workshop may be offered in one facility or at a central location where staff from several facilities may participate.

Content
The content of this course focuses on developing communication skills so that interdisciplinary staff can relate to residents, families and each other in a more understanding, respectful, open and direct way when dealing with end-of-life issues. There will be a sound body of theoretical knowledge, appropriate models and opportunities for personal experiencing.

Topics covered include:
Fundamentals
• Barriers to communication
• Listening skills
• Four skills of reflective listening
• Reading body language
• Improving reflective skills
• Three essentials for effective communication

This workshop is interactive. Case studies and role playing will be used for discussion and critical thinking.

Upon completion of the course, each participant is awarded a Certificate of Completion. Minimum class size is 10 participants. Maximum class size is 25 participants.



Ethical Issues at the End of Life
A Second Level Workshop for RNs and RPNs

Workshop Description
This workshop is intended for staff who have previously taken an introductory Palliative Care course or workshop. The workshop is designed for RNs and RPNs or other multidisciplinary staff who wish to further develop their knowledge and skills in caring for residents at the end of life.

Ethical Issues at the End of Life is offered as a one day workshop or it may be offered over two half days. The workshop may be offered in one facility or at a central location where staff from several facilities may participate. A minimum of 15 and a maximum of 25 registrants are required for the workshop.

Content
The content of this course focuses on the ethical issues faced by staff, residents and families at the end of life and effective ways that staff may be helpful. Other topic areas include effective communication and support for staff. The workshop is interactive and actual case studies provide the basis for discussions and critical thinking.

Upon completion of the course, each participant is awarded a Certificate of Completion.

Facilities with more than 25 participants will be charged additional fees.



Palliative Care for Persons with End-Stage Dementia
A Second Level Workshop for Interdisciplinary Staff

Workshop Description
This workshop is designed to build on the content of the Palliative Care Core Course for Interdisciplinary Staff. The Palliative Care Core Course or an equivalent palliative care course is a prerequisite for registering for the Palliative Care for Persons with End-Stage Dementia workshop. The workshop is available to interdisciplinary staff in long-term care facilities and retirement residences as a module of second level palliative care course content.

Palliative Care for Persons with End-Stage Dementia is offered as a one-day course or it may be offered over two half-days. The workshop may be offered in one facility or at a central location where staff from several facilities may participate. A minimum of 15 and a maximum of 25 registrants are required for the workshop.

Content
A variety of teaching methods are used in the course and there are opportunities to interact and participate in discussions.

Topics covered include:
• The terminal phase of advanced dementia, characteristics, issues and palliative care
• Assessing discomfort in persons with end-stage dementia (with an emphasis on pain)
• Maximizing comfort with management of symptoms, including complementary therapies
• The meaning of resident focused and holistic palliative care
• Identifying and meeting the needs of the family roles and responsibilities of staff in palliative care for persons with end-stage dementia.

Upon completion of the course, each participant is awarded a Certificate of Completion. Facilities with more than 25 participants will be charged additional fees.



LINKS TO HOSPICE ONTARIO EDUCATION PROGRAMS

Algonquin College (Ottawa)
Canadore College (North Bay)
Durham College (Oshawa)
Georgian College (Barrie)
Humber College School of Health Sciences (Toronto)
Huntington University (Sudbury)
Ian Anderson Continuing Education Program in End-of-Life Care, University of Toronto
Institute for Life Course and Aging, University of Toronto
Lakehead University Centre for Education and Research on Aging and Health (Thunder Bay)
Mohawk College (Hamilton)
Niagara College (Welland)
University of Ottawa School of Nursing
Queen’s University Palliative Care Medicine Program (Kingston)
Seneca College of Applied Arts & Technology (Toronto)
Temmy Latner Centre for Palliative Care (Toronto). Information about courses and Grand Rounds for family physicians and other health care professionals
Toronto Advanced Professional Education (TAPE) in human services, health care and applied family law