While all of the Hospice Association’s publications are targeted to hospice palliative care programs, much of the information will be helpful to other non-profit organizations or to individuals.
A Multicultural Strategy for Hospice Palliative Care
This comprehensive manual outlines a variety of initiatives to encourage diverse communities to become involved with hospices.
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Client Service Standards for the Volunteer Hospice Visiting Service
These standards, which are specific to Ontario’s Volunteer Visiting Service, are intended to be consistent with standards developed by the Canadian Hospice Palliative Care Association and other associations.
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Developing a Home Hospice Program:
A Startup Manual
All the information necessary to initiate a community-based hospice program is outlined in this 323 page book. Establishing the Need, Administration, and Client Care are some of the chapters.
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Getting the Hospice Message Out:
A Community Relations Manual
Concise directions for establishing a community relations program and building a productive relationship with the community is contained in this 65 page book.
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How to Develop a Community Residential Hospice Handbook & Toolkit
(Available on CD Only)
Description to follow.
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Indicators and Targets for the Volunteer Hospice Visiting Service
This Accreditation Model is specific to Volunteer Visiting Home Hospice Services and includes; standards, criteria, targets and indicatiors, to assist hospice in determining how well they are implementing client service stadards.
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Mentors Manual
The Mentor’ Manual is intended to be a "work in progress." This inaugural version contains 250 actual questions submitted by HAO’s membership and answers that cover twenty-six topics ranging from intellectual property to bereavement. Click on the following links to read the Introduction and Table of Contents.
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Ontario's Hospices – A Sustaining Strength
By Janet Napper, Former Executive Director, HAO
Free Document –
Ontario’s hospices help terminally ill people in more than 400 communities to live at home or in a home-like setting as comfortably and as fully as possible. This article covers topics such as: What is hospice? How do hospice help? What services do hospices provide? Click on the following links to read the speech on-line or to download a copy.
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Policies and Procedures Manual
HAO member hospices have developed sophisticated policies and procedures. Key policies and procedures were developed and reviewed by HAO members. A final draft review occurred at HAO’s 2001 Conference. The policies were developed based on the quality dimensions addressed in the HAO Client Service Standards for the Volunteer Hospice Visiting Service adopted in 1999. Click on the following link to read the Introduction.
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Residential Hospice Standards
These standards for client care, which are specific to Community Residential Hospices, are consistent with the Norms of Practice developed by the Canadian Hospice Palliative Care Association.
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Stories of Hospice
Description to follow.
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Volunteer Training Manual
This curriculum is divided into 15 modules of varying lengths which cover the required 30 hours of training for Ontario’s hospice palliative care visiting volunteers. This publication will be released in June of 2002. Click on the following link to preview the Table of Contents.
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